Customer Account Manager - Horeca (Hospitality Sector)

Join PT. Liang Layanan Kuliner as a Customer Account Manager - Horeca and play a pivotal role in shaping the future of Bali's thriving hospitality industry. This is a unique opportunity to build and nurture long-term partnerships with hotels, restaurants, and cafes. As a Customer Account Manager, you'll be the face of our company, working closely with clients to understand their needs and deliver exceptional service. In Bali, where the hospitality sector is booming, your expertise and dedication will be instrumental in driving our company's growth.

Every day, you'll engage with clients, analyze market trends, and develop strategies to enhance our offerings. You'll use tools like Salesforce and Microsoft Office Suite to manage client relationships and streamline processes. This role is perfect for someone who thrives in a dynamic environment and is passionate about delivering outstanding customer experiences.

PT. Liang Layanan Kuliner is a leading player in the culinary services industry, known for its innovative approach and commitment to excellence. With a strong presence in Bali, we're at the forefront of the region's hospitality revolution. If you're ready to take on this exciting challenge and make a significant impact, we invite you to join our team.

📋 Tanggung Jawab Pekerjaan

• Build and maintain strong relationships with hotel and restaurant clients to ensure their satisfaction and loyalty.
• Develop and implement sales strategies to increase market share and revenue.
• Analyze market trends and customer feedback to identify opportunities for improvement.
• Coordinate with cross-functional teams to deliver high-quality culinary services.
• Use Salesforce to manage client relationships and track performance metrics.
• Leverage Microsoft Office Suite to create reports, presentations, and other business documents.
• Attend industry events and conferences to stay updated on the latest trends and best practices.
• Provide exceptional customer service and support to ensure client retention and satisfaction.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Hospitality Management, or a related field.
• Minimum of 3 years of experience in a sales or account management role within the hospitality or culinary services industry.
• Proven track record of building and maintaining client relationships.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving skills.
• Proficiency in using Salesforce and Microsoft Office Suite.
• Familiarity with the hospitality industry in Bali is a plus.
• Ability to work independently and as part of a team in a fast-paced environment.

🛠️ Keahlian

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